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Privacy Policy

In a nutshell, we don’t give or sell your personal information to anyone. Ever. 
 
Here is the nitty gritty: 
We take our responsibility of protecting your personal information seriously and have created this Policy Statement to help you understand the type of information we collect and your rights to and our responsibilities in safeguarding it. 
 
This Privacy Policy applies to any portion of the Alcone Company website. Alcone respects the privacy of our customers and those who visit our website and this Privacy Policy is incorporated into our Terms of Use. 
 
This Privacy Policy explains how we collect, use, under certain conditions, disclose your personally identifiable information ("PII") and the steps we have taken to secure your PII. 
 
This Privacy Policy also explains your options regarding the collection, use and disclosure of your PII. This privacy policy applies to the Alcone Company website. 
 

Collection and Use of Information 


We do not require any PII to browse our Website. All information gathered is on a voluntary basis. If you decide to provide us with your PII, you should know that we might store all PII that you provide to us. Examples of PII include but are not limited to, your name, physical and/or email address, phone number, and credit card information. 
 

Cookies 


We may collect non-personally identifiable information automatically through the use of "cookies." Cookies are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our website. 
 
Cookies do not contain any PII unless you specifically supply that information. We use cookies to collect, store and sometimes tack information for statistical purposes to improve the services we provide. If you are a registered user, 
we will use a cookie to save your settings and to provide customizable and personalized services. Cookies also enable you to select products, place them in your shopping cart and to purchase the items. If you do this, we keep a record of your browsing activity and purchase. These cookies do not enable third parties to access any of your PII.  
 
You have the ability to set your browser to refuse cookies from websites or to remove cookies from your hard drive.  
If you choose to do this, you will not be able to access or use portions of the Website. 
 

Customer PII


Customer PII is only collected at the time the customer places the order by the information the customer provides on the Alcone website. 
 

Age


We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. If you are under the age of 13, please do not submit any personal information to us. You should rely on a parent or guardian to assist you. 
 

Information Use and Disclosures


 

Internal Use


Alcone will use the PII disclosed on an Order to process and complete the customer’s order, including shipping and billing. In addition, a customer’s name, mailing address, email address and telephone number may be used for the following limited purposes: 
At Alcone we want to ensure you are completely satisfied with your Alcone At Home purchase. Accordingly, the PII you provide may be used for purposes of monitoring and ensuring customer satisfaction, including troubleshooting problems and resolving disputes. 
 
Your PII may also be used to keep you informed of new products and promotions at Alcone. 
 
When a customer places an order, they consent to the collection, use and disclosure of their PII for the purposes set out above, unless we are notified otherwise. 
 

Administrative


Alcone reserves the right to use PII for administrative purposes. 
When an individual becomes an Alcone customer, the individual consents to the collection, use and disclosure of their PII for the purposes set out above. 
 
We want to provide you with excellent service and make your Alcone experience as seamless as possible. We share nonpublic PII and non-personally identifiable information with third parties that perform services on our behalf 
for your benefit such as UPS or Federal Express. These third parties must abide by this Policy to keep nonpublic information confidential and use it only for its intended purpose. 
 
You acknowledge that Alcone is located in the United States and, accordingly, your information may be processed and stored in the United States and that the US government, courts or law enforcement agencies may be able to obtain disclosure of your information through lawful means in the US. We may also disclose PII for detection and prevention of fraud. 
 
We reserve the right to transfer PII in the event Alcone At Home acquires or merges with or is acquired by another company. Any information disclosed as a result of one of these events will be subject to the Privacy Policy in effect at the time. 
 

External Use


We do not rent or sell your PII to another company or third party business for use in promoting their goods or services. 
 
Security 
To protect your nonpublic PII, we have put in place state-of-the-art sockets layer (SSL) technology. 
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers or other sensitive information. 
 

Modifications


You may review, correct, or delete your personal information through our website. If you have registered with us, you will be able to view and modify any information contained in your personal profile. You may also contact us to remove any PII from our database.  
 
Alcone reserves the right to change this privacy policy at any time for any reason.

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Excluding LimeLight by Alcone products.
Your package will typically arrive within 5 business days.

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