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Contact Us!

Online Orders

Customer Service Hours:
9:00AM to 5:00PM Monday-Friday


Our customer service department will be happy to answer any questions you may have. We can be reached Monday through Friday between 9:00AM and 5:00PM EST at 800-466-7446. Our retail store can be reached from 11:00AM to 6:00PM EST Monday through Saturday.

New York City Store

322 West 49th Street (BTW 8th & 9th Ave)
Times Square, NYC

Phone: 212-757-3734

Fax: 212-757-3734

Hours: MON-SAT: 11:00AM TO 6:00PM EST
Wednesdays: 11:00AM TO 7:00PM
Sundays: Closed

Alcone Headquarters & Warehouse

5-45 49th Avenue
Long Island City, NY 11101

Phone: 718-361-8373

Fax: 718-729-8296

Hours: 9:00AM to 5:00PM EST Monday-Friday


Free Shipping on Domestic Orders over $75

Get free ground shipping on your domestic order over $75, under 9lbs.
Your package will typically arrive within 5 business days.

NEED IT IN A HURRY? See our expedited shipping options.