Customer Service Hours:
9:00AM to 5:00PM Monday-Friday
Our customer service department will be happy to answer any questions you may have. We can be reached Monday through Friday between 9:00AM and 5:00PM EST at 800-466-7446. Our retail store can be reached from 11:00AM to 6:00PM EST Monday through Saturday.
New York City Store
322 West 49th Street (BTW 8th & 9th Ave)
Times Square, NYC
Hours: 11:00AM to 6:00PM EST Monday-Saturday (Closed Sunday)
Alcone Headquarters & Warehouse
5-45 49th Avenue
Long Island City, NY 11101
Hours: 9:00AM to 5:00PM EST Monday-Friday
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Get free ground shipping on your domestic order over $50, under 9lbs.
Your package will typically arrive within 5 business days.